Box Integration for Automated Redaction | Cloud Document Protection

Seamless Box Content Protection

Box powers content collaboration for over 100,000 organizations worldwide. When sensitive documents flow through Box—contracts, customer records, financial statements, HR files—protecting that content becomes critical for compliance and security. RedactionAPI's Box integration provides automated, real-time protection that works within your existing Box workflows.

Our integration goes beyond simple file processing. We connect directly to Box's event system for real-time monitoring, integrate with Box workflows and governance features, and preserve the metadata and organizational structure that makes Box effective for enterprise content management. Whether you're protecting a single sensitive folder or implementing enterprise-wide data loss prevention, RedactionAPI scales with your needs.

Integration Capabilities

Automated Processing

• Webhook-triggered real-time processing
• Folder monitoring with pattern matching
• Scheduled batch processing
• On-demand single file redaction
• Box Relay workflow integration

Enterprise Features

• Multi-tenant enterprise deployment
• Box Admin Console integration
• Classification label support
• Retention policy preservation
• Governance event logging

Integration Setup

Connecting RedactionAPI to Box requires Box Admin privileges for enterprise-wide deployment or individual authorization for personal/departmental use. Our OAuth 2.0 flow securely connects the services without exposing credentials.

Setup Process

1

Authorize

Connect your Box account via OAuth

2

Configure

Select folders and set redaction rules

3

Test

Process sample files to verify settings

4

Activate

Enable real-time monitoring

Configuration Options

Box Integration Configuration

// Configure Box integration
POST /api/v1/integrations/box/configure
{
  "enterprise_id": "12345678",
  "auth_type": "jwt_service_account",  // or "oauth_user"

  "folder_monitors": [
    {
      "folder_id": "98765432101",
      "folder_path": "/HR/Employee Records",
      "redaction_profile": "hr_employee_data",
      "trigger": "on_upload",
      "file_types": ["pdf", "docx", "xlsx"],
      "recursive": true,
      "output": {
        "mode": "new_version",  // "replace", "new_file", "new_version"
        "suffix": "_redacted",
        "archive_original": true,
        "archive_folder_id": "11223344556"
      }
    },
    {
      "folder_id": "98765432102",
      "folder_path": "/Legal/Contracts",
      "redaction_profile": "legal_contracts",
      "trigger": "on_upload",
      "processing_priority": "high"
    }
  ],

  "webhook_settings": {
    "events": ["FILE.UPLOADED", "FILE.COPIED"],
    "retry_count": 3,
    "timeout_seconds": 300
  },

  "metadata_settings": {
    "preserve_existing": true,
    "add_redaction_metadata": true,
    "template_key": "redactionStatus"
  }
}

Authentication Methods

JWT Service Account

Recommended for enterprise deployments with admin-level access requirements.

• Server-to-server authentication
• No user interaction required
• Access any user's content (as-user)
• Ideal for automated workflows

OAuth 2.0 User Auth

Best for individual users or departmental deployments.

• User-initiated authorization
• Access limited to user's folders
• Simpler setup process
• Good for pilot programs

Box Workflow Integration

RedactionAPI integrates with Box's workflow capabilities to embed sensitive data protection into your existing business processes. From simple folder-based automation to complex Box Relay workflows, redaction becomes a seamless part of document handling.

Upload-Based Workflows

Automatically process files when uploaded to designated folders.

User uploads → Webhook fires → RedactionAPI processes → Redacted file saved

Share-Based Workflows

Trigger redaction when files are shared externally.

External share created → Intercept → Redact → Share redacted version

Approval Workflows

Integrate redaction as a step in approval processes.

Approval granted → Redact for distribution → Notify stakeholders

Box Relay Integration

Box Relay provides visual workflow automation for Box Business and Enterprise customers. RedactionAPI appears as an action in Relay workflows, enabling complex document processing chains:

Box Relay Workflow Example

// Example: Contract Review Workflow with Redaction
{
  "workflow_name": "Contract External Review",
  "trigger": {
    "type": "metadata_change",
    "template": "contractStatus",
    "field": "status",
    "value": "Ready for External Review"
  },
  "steps": [
    {
      "action": "redactionapi_process",
      "config": {
        "profile": "contract_external_sharing",
        "output_location": "same_folder",
        "output_suffix": "_external"
      }
    },
    {
      "action": "update_metadata",
      "config": {
        "field": "externalVersion",
        "value": "{{redacted_file_id}}"
      }
    },
    {
      "action": "create_shared_link",
      "config": {
        "file": "{{redacted_file_id}}",
        "access": "company",
        "permissions": "view_only"
      }
    },
    {
      "action": "send_notification",
      "config": {
        "recipients": ["{{requestor}}"],
        "message": "External-safe version ready for sharing"
      }
    }
  ]
}

Enterprise Security and Compliance

Box is trusted by regulated industries for secure content collaboration. Our integration maintains that security posture while adding content-aware data protection. All processing meets enterprise security requirements and supports compliance documentation.

Security Architecture

Data in Transit: TLS 1.3 encryption for all Box API communications
Processing Isolation: Files processed in isolated containers, deleted after processing
No Data Retention: Original content not stored on RedactionAPI infrastructure
Token Security: OAuth tokens encrypted at rest with AES-256
Audit Logging: Complete record of all access and processing operations

Compliance Support

SOC 2 Type II: RedactionAPI maintains SOC 2 certification
GDPR: Data processing compliant with EU requirements
HIPAA: BAA available for healthcare customers
FedRAMP: Compatible with Box GovCloud deployments
Box Compliance: Preserves Box retention and legal hold settings

Box Shield Integration

Box Shield provides intelligent threat detection and data classification. RedactionAPI complements Shield by adding automated remediation—when Shield detects sensitive content, RedactionAPI can automatically protect it:

Shield + RedactionAPI Synergy

Shield Detects

Smart Access classifies file as containing PII

RedactionAPI Acts

Automatically creates redacted version

Compliance Assured

Sensitive data protected before exposure

Metadata and Governance Integration

Box's metadata capabilities enable sophisticated content governance. RedactionAPI fully supports Box metadata, preserving existing attributes while adding redaction-specific information that supports compliance reporting and downstream automation.

Metadata Handling

Preserved Metadata

• All existing metadata templates
• Classification labels
• Retention policy assignments
• Custom attributes
• Watermark settings

Added Redaction Metadata

• Redaction status (processed/pending)
• Processing timestamp
• Detected PII types
• Redaction count
• Profile used

Custom Metadata Template

RedactionAPI Metadata Template

// Metadata added to redacted files
{
  "redactionapi": {
    "status": "processed",
    "processed_at": "2024-03-15T14:32:18Z",
    "profile_used": "hr_employee_data",
    "pii_detected": {
      "ssn": 3,
      "names": 12,
      "addresses": 5,
      "phone_numbers": 8,
      "email_addresses": 4
    },
    "total_redactions": 32,
    "source_file_id": "987654321",
    "source_version": "2",
    "processing_time_ms": 2847,
    "confidence_score": 0.98,
    "requires_review": false
  }
}

Retention and Legal Hold

Box Governance features like retention policies and legal holds are fully respected by RedactionAPI. When processing files under retention, we never delete or modify original versions in ways that would violate retention requirements. Legal hold files are processed but originals are preserved according to hold requirements.

Common Box Redaction Use Cases

HR Document Protection

Monitor HR folders for uploaded employee documents and automatically redact SSNs, salaries, and personal details before HR generalists access them.

Folders: /HR/Personnel Files, /HR/Recruiting

Triggers: On upload, on share

Legal Discovery Preparation

Process document collections for litigation, redacting privileged information and third-party PII before production to opposing counsel.

Folders: /Legal/Discovery/[Matter Name]

Output: Production-ready redacted copies

Customer Data Requests

Fulfill GDPR/CCPA access requests by automatically generating redacted document packages that remove third-party information.

Workflow: Request → Collect → Redact → Package

Output: DSAR-compliant download

External Collaboration

Automatically create redacted versions when files are shared with external collaborators, protecting internal data in partner communications.

Trigger: External collaborator added

Action: Redirect to redacted version

Protect Your Box Content

Connect RedactionAPI to your Box account and start protecting sensitive documents automatically. Real-time processing, enterprise security, and seamless workflow integration.

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Box Integration for Automated Document Redaction

Powerful Redaction Features

Folder Monitoring

Real-Time Processing

Version Control Integration

Collaboration Controls

Box Shield Enhancement

Metadata Preservation